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  • Immigration and Customs Enforcement (ICE) Deploys AtHoc Networked Crisis Communication to Protect Agents and Staff Nation-wide

Immigration and Customs Enforcement (ICE) Deploys AtHoc Networked Crisis Communication to Protect Agents and Staff Nation-wide

ICE joins growing number of Department of Homeland Security Components using AtHoc including Transportation Safety Administration, Customs and Border Protection DHS HQ, OCSO and US Coast Guard already using AtHoc for personnel security and accountability

SAN MATEO, Calif. – March 3, 2015 – the leader in networked crisis communication, today announced that U.S. Immigration and Customs Enforcement (ICE) has joined other components of the Department of Homeland Security (DHS) in the use of AtHoc to protect their locations agency-wide by providing personal safety and personnel accountability for their agents and staff. ICE will roll out all aspects of AtHoc’s alert, collect, account and connect functionality to over 23,000 individuals bringing the number of DHS personnel covered by AtHoc to over 240,000 at headquarters and its components throughout the United States.

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As the number of threats associated with components protecting our homeland increase, the safety and ability to account for their geographically dispersed personnel becomes a primary concern. DHS agencies no longer operate in isolation, but in conjunction with other components in many aspects of their duties, requiring close coordination and communication when they encounter an emergency incident. AtHoc’s capability to quickly alert personnel, collect information from the field, account for them in an emergency, and connect with other DHS components within a secure network is essential to mitigating the risks they encounter on a daily basis.

"Implementation of AtHoc provides a one-stop comprehensive enterprise solution to meet the communication and accountability needs and swiftly manage emergent situations as they occur. We believe this is why ICE and other DHS components have embraced our capabilities" says Dubhe Beinhorn, AtHoc’s Vice President of Federal Programs "And, the cross-component communication aspect of the solution will meet the collaboration and coordination requirements anticipated within the Interoperable Communications Act currently making its way through Congress."

"We are honored to partner with ICE in its mission to protect those personnel who put their lives on the line every day to enforce immigration and customs laws throughout the United States," said Guy Miasnik, AtHoc’s chief executive officer. "AtHoc is committed to working with all the components of DHS as we share in the same mission in 'Making the World Safer'".

AtHoc will enable ICE to notify and collaborate with its workforce via multiple and redundant means, including desktop apps, smart phone apps, email, cell and landline phones, all from a web-based console. The system is configured to allow for national, regional, local or team based communications depending on the situation, impact area or specialty resources required to manage the incident.

The AtHoc suite of integrated applications: Alert, Collect, Account and Connect sets the standard in networked crisis communication. These applications run on AtHoc’s secure cloud platform which connects users, organizations and devices globally – an “internet of things” platform addressing the growing needs of crisis communications. AtHoc leverages the power of mobility, hybrid cloud and the IP network to deliver a unified and secure end-to-end solution capable of real-time collaboration with anyone, anywhere and across virtually any device.

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About AtHoc
AtHoc is the pioneer and recognized leader in networked crisis communication, protecting millions of people around the world. AtHoc provides a seamless and reliable exchange of critical information among organizations, their people, devices and external entities. A trusted partner to the world's most demanding customers, AtHoc is the #1 provider to the US Departments of Defense and Homeland Security, and safeguards numerous other government agencies and leading commercial enterprises. Headquartered in Silicon Valley, the company operates around the globe. For more information about AtHoc, please visit

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