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  • U.S. Customs and Border Protection Selects AtHoc IWSAlerts for Enterprise-Wide Emergency Mass Notification System Supporting 60,000 CBP Agents and Personnel Nationwide

U.S. Customs and Border Protection Selects AtHoc IWSAlerts for Enterprise-Wide Emergency Mass Notification System Supporting 60,000 CBP Agents and Personnel Nationwide

SAN MATEO, Calif. (April 9, 2013) — AtHoc, Inc. (, the pioneer and leader in network-centric emergency mass notification systems (EMNS), today announced that the U.S. Customs and Border Protection agency (CBP) is deploying AtHoc’s emergency notification system to alert, account for and protect 60,000 CBP agents and personnel tasked with securing America’s borders. Cost-effectively leveraging the CBP’s existing and highly secure IP network infrastructure, the unified system provides a single web-based console that triggers, manages, tracks, and controls the entire emergency notification lifecycle. The bi-directional CBP system provides personnel accountability, personnel recall, and personnel protection to help CBP leadership make critical life-saving decisions during times of crisis.

“AtHoc’s platform and private cloud architecture is fully compliant with government security certifications and DHS requirements for data and personnel information security,” said Dubhe Beinhorn, AtHoc’s VP of Operations, Public Sector, “CBP’s analysis of solutions available that could meet their stringent security requirements and directly address federal mandates for mass emergency notification and accountability resulted in their selection of AtHoc IWSAlerts.”

The CBP systems will leverage end-user devices, including desktop phones, cell phones, e-mail, SMS text messaging and computers for instantaneous alerting across redundant communication channels. The new emergency communications infrastructure will support real-time bi-directional alerts and responses for all 60,000 CBP agents and staff. Also noteworthy is the addition of its integration with ESi’s WebEOC systems allowing CBP operators to quickly activate alerting from within WebEOC for coordinated emergency management and response.

“Initially adopted by the U.S. Coast Guard and TSA to address their emergency alerting, staff recall and personnel accountability needs, the AtHoc system has been successfully used during the Deepwater Horizon oil spill, earthquakes in American Samoa and Haiti, earthquake and tsunami in Japan, and most recently hurricane Sandy. It is a privilege to be a trusted partner to DHS agents who daily, are the front line of America’s defense against threats, terrorism and natural disasters,” said Guy Miasnik, AtHoc President and CEO.

About AtHoc
AtHoc is the pioneer and recognized leader in providing network-centric emergency mass notification and crisis communication systems to military, homeland security, government, healthcare, industrial and commercial organizations. AtHoc’s products are used for physical security, force protection, personnel accountability, recall and regulatory compliance. Millions of end-users worldwide, in organizations such as the U.S. Air Force, U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Coast Guard, U.S. Department of Veterans Affairs, Transportation Security Administration, U.S. Customs and Border Protection, UCLA, Microsoft, and Raytheon rely on AtHoc’s unified notification systems for their emergency alerting and critical communication needs. For more information about AtHoc, please visit

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