Empower your Airport Environment with the Proven Networked Communication System

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Communicate with the People and Organizations You Care About During an Event

As a manager in the airport environment, you understand how difficult it is to communicate during an event. There are thousands of people coming in and out of your ecosystem, and you often need to collaborate with hundreds of organizations to manage a situation.

AtHoc enables you to meet the unique challenges of this complex environment by:

  • Ensuring two-way communications to all personal devices such as mobile, phone, SMS and email
  • Sending alerts to existing mass devices including digital displays, IP phones and public announcement (PA) systems
  • Allowing your responder teams to send messages with pictures and videos back to the operation center via mobile devices – providing real-time situational awareness and ground-zero intelligence
  • Empowering your organization to coordinate with other organizations in your ecosystem – from supply chain vendors and commercial entities to local authorities and federal agencies

Unify Emergency Communications Through a Single Screen

Send notifications to both audio and visual devices to ensure that the word gets out in any noisy environment from two-way radios, smartphones, ticketing terminals to Cisco IP phones, digital displays, video surveillance, and PA systems. AtHoc simplifies your entire communication workflow on to a single screen.

Achieve Interoperable Communication with All Relevant Organizations

Create and manage a secure permission-based network, enabling interoperable crisis communication. Discover and invite organizations that matter to you from supply chain vendors to on-site tenants to local first responders. Gain situational awareness in your own environment and coordinate with other organizations for a more coordinated response.

With AtHoc, you can:

  • Seamlessly connect with organizations you care about in your community
  • Eliminate the need to manage contacts of external organizations
  • Be confident your communication has reached connected organizations
  • Stay informed with relevant information from other organizations and external content feeds

Get Real-Time Situational Awareness from Your Teams on the Ground

Empower your field personnel to be the "eyes and ears" of the operations center. On-scene personnel can report events and work status, with geo-tagged photos and videos. AtHoc manages the flow of incoming events and reports, applies business rules and directs the reports to the relevant teams within your organization for further dialogue and handling in real time.

Give employees peace of mind, knowing they have a discreet way of alerting emergency responders anytime, anywhere. With the swipe of a button, they can transmit the exact location and status to the appropriate personnel for effective response. Team members can also turn on tracking, so their real-time location appears on the map of the operations center, providing further transparency.

Count on AtHoc: The Choice of Federal, State and Local Leaders

AtHoc is the primary crisis communication provider to more than 70 percent of the federal government, public infrastructure and other critical agencies, including:

  • 300+ Air Flightline operations across the US military
  • Transportation Security Administration (TSA)
  • Federal Aviation Administration (FAA)
  • US Customs and Border Protection (CBP)
  • US Immigration and Customs Enforcement (ICE)
  • US Centers of Disease Control and Prevention (CDC)
  • Raleigh-Durham International Airport
  • Salt Lake City International Airport
  • American Red Cross
  • Amtrak

AtHoc exceeds SSAE-16 certification, and is one of the few vendors providing a hosted crisis communication service certified as compliant with government and Department of Defense security mandates via NIST SP 800-53 Rev4 at FIPS 199 moderate classification. AtHoc is also the only supplier of emergency mass communication to receive the Support Anti-terrorism by Fostering Effective Technology (SAFETY) Act Designation, and is recognized by DHS as a Qualified Anti-Terrorism Technology (QATT), based on our reliable software and infrastructure.

  • Secure Crisis Communications in Airports: Best Practices to Create Interoperable Networks
  • Dealing with Zika Virus: A Frightening Worldwide Threat
  • Anatomy of a Natural Disaster
  • The HR Executive’s Guide to Emergency Communications
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