Crisis Communication Case Studies

Crisis Communication Case Studies – Athoc

BlackBerry AtHoc's Secure Crisis Communication Platform is used by organizations around the globe to ensure the safety and security of their personnel and assets. Organizations that range in size from a few hundred to thousands of people and containing one to dozens of locations put their trust BlackBerry AtHoc on a daily basis.

With 2.80 billion global social media users in 2017 and news cycles that seem to be instant it is critical to keep your people up to date on any incident, big or small, with accurate and timely information. The volume and frequency of false information around major events is rising, in 2016 64% of U.S. adults claimed fabricated news stories cause a great deal of confusion about basic facts of current issues and events.

A trusted channel to receive accurate information and a platform that allows users to share updates with their operator are critical when it comes to a modern day crisis communication platform.

Another element crisis communication platforms need to tackle is the security and safety of personally identifiable information. As the only crisis communication platform with FedRAMP Authority to Operate, BlackBerry AtHoc Customers can be confident their information is secure within the BlackBerry Cloud. In addition to the secure cloud offering BlackBerry AtHoc Platform can also be implemented on premise.

Customers deploy the BlackBerry solution in a variety of ways depending on:

  • The type of environment such as military bases, industrial factories, corporate headquarters, hospitals, transportation hubs
  • Types of safety equipment already invested in: Giant Voice, walkie-talkies, mobile phones, fire panels, etc.
  • The size of their organizations and geographical distribution of locations

BlackBerry AtHoc customers include military bases, federal and local government offices, hospitals, international ports, train stations, large enterprise headquarters, major universities and more. The BlackBerry AtHoc product has been deployed for major natural disasters, large scale man made crisis events, cyber-attacks, and countless other scenarios. The case studies in our library aim to demonstrate the breath of opportunities organizations can explore with BlackBerry AtHoc's Crisis Communication Software.


Case Studies

  • Case Study

    Durham Regional Police Services Modernizes Communications with BlackBerry AtHoc

    Canadian Parliament Active Shooter Uncovers Emergency Communication Challenges
  • Case Study

    Canadian Parliament Active Shooter Uncovers Emergency Communication Challenges

    Canadian Parliament Active Shooter Uncovers Emergency Communication Challenges
  • Case Study

    Critical DoD Security Agency Implements Complex Threat Response System Using AtHoc Connect

    Critical DoD Security Agency Implements Complex Threat Response System Using AtHoc Connect
  • Case Study

    Port of Houston Targets Complex Crisis Communications Challenge Using AtHoc Connect

    Port of Houston Targets Complex Crisis Communications Challenge Using AtHoc Connect
  • Case Study

    Washington State Implements Emergency System Using AtHoc Connect for First Responders

    Washington State Implements Emergency System Using AtHoc Connect for First Responders
  • Case Study

    Macquarie University Prioritises Safety of Staff and Students With AtHoc

    Macquarie University Prioritises Safety of Staff and Students With AtHoc
  • Case Study

    Raleigh-Durhan International Airport

    Raleigh-Durhan International Airport
  • Case Study

    USAG Bavaria

    USAG Bavaria
  • Case Study

    Eastman Chemical

    Eastman Chemical
  • Case Study

    U.S. Dept. of Veterans Affairs

    U.S. Dept. of Veterans Affairs
  • Case Study

    U.S. Coast Guard

    U.S. Coast Guard
  • Case Study

    Air Force Reserve Command

    Air Force Reserve Command
  • Case Study

    U.S. Army Ft. Riley

    U.S. Army Ft. Riley
  • Case Study

    USAF – Air Education and Training Command

    USAF – Air Education and Training Command
  • Case Study

    U.S. Strategic Command

    U.S. Strategic Command
  • Crisis Communication During Cyber Attacks and Data Breaches
  • Today’s HR – The Resource for More Than You Think
  • In Brussels Terror Attacks, BlackBerry’s AtHoc Helped Officials Control the Crisis
  • A Unified Approach to Saving Lives
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