Background and Need
Because an emergency alerting system is only as good as the accuracy of the contact information contained in its database, the ongoing updating of personnel contact information is a critical part of any emergency notification system. Large organizations typically have numerous repositories that house this data, including HRMS systems, LDAP/Active Directory and within the DoD, numerous military, contractor and civilian databases. Integrating with these repositories is paramount for a successful notification system.
Personal information is always regarded as highly sensitive. Insuring the security of this data is of paramount importance. Therefore any integration with an organizational user directory, and any consequential storage of this information in a notification system, must be handled in a highly secure manner.
Capabilities Overview
The AtHoc IWSAlerts Personnel Data Integration Module (PDIM) ensures accurate and updated personnel contact information is available by continuously and automatically synchronizing with multiple organizational user directories. The PDIM can be installed behind the firewall of the organization thereby assuring that access to the organizational user directory is handled in a very secure manner without requiring opening such access to external systems. PDIM, in turn, is able to communicate only relevant information securely to the AtHoc IWSAlerts database.
Key Benefits include:
- Ensure that personnel contact data is up-to-date and accurate
- Enhanced security due to management of confidential user data from behind the firewall
- Eliminate the administrative management of updating personnel contact data manually
- Reduce IT effort by allowing integration with multiple repositories in parallel
- Highly customizable – Adjusting to the organization’s user data attributes, organizational structure and overall user information management methodologies
The PDIM is core to AtHoc IWSAlerts’ three-pronged approach to updating user contact information:
- Secure integration and automatic synchronization with enterprise user directories using PDIM
- Manual updating of contact information by operators for their agency’s personnel
- End user self-service allowing users to update their own personal contact information
Key Features
- Integrates and automatic synchronizes with organizational user repositories including LDAP/Active Directory, HRMS, military systems (MilPDS, CivPDS) and more
- Concurrently integrates with multiple user repositories, allowing synchronization of certain user attributes with certain repository and other attributes with different repository
- Unlimited customized user attributes – allow defining unlimited number of user attributes and contact information fields
- Update distribution lists – synchronizes distribution lists with the organizational default user groups, including LDAP/Active Directory, HRMS, military systems (MilPDS, CivPDS) and more
- Highly flexible configuration to support unique organizational business rules – helps define how the contact information is synchronized and stored, including creating mapping between different fields, logic to erase/add records and much more
- Synchronization reporting – includes synchronization report listing the number of users created, updated or deleted as well as user attributes changed since the last synchronization
|
