Private Cloud Application
For highly secure, large organizations, AtHoc IWSAlerts software solution is deployed behind the customer’s firewall, using their hardware and networking infrastructure and securely integrating with user directory databases and internal resources including Cisco Unified Communications Manager, and Microsoft Lync. Managed and administered by their own personnel, this approach is suited for customers who require maximum security, protection of sensitive data and control of their emergency notification system.
Benefits:
- Private Cloud emergency notification solutions enable enterprises to alert personnel quickly, effectively and securely via IP-connected personal devices such as computers, telephones and cell phones.
- Emergency mass-notification solutions can be readily integrated with legacy mass-notification devices such as Giant Voice, fire alarms, physical security sensors and other traditional alerting systems.
- Vital data, i.e., Active Directory which contains alert recipients’ contact information, is protected and available for updates when needed.
- Integral multi-tenancy, supporting large organizations from their own on-premise private cloud application.
Public Cloud Application
Deployed at the AtHoc data center as a service from a remote hosting facility, this solution expedites installment and eliminates the need for on-site hardware. System availability and infrastructure is managed by AtHoc. This “software as a service” (SaaS), offers economies of scale for customers with smaller IT departments who prefer to leverage notification solutions without deploying software in-house.
Benefits:
- Public Cloud option is viable for emergency mass-notification deployments by public safety and national security organizations.
- This application also provides additional savings as emergency managers can decrease the number of servers they need, reducing related operational costs and power consumption.
- Risk mitigation in business continuity and disaster recovery: when systems are down, public cloud deployment enables access to the system from any IP-connected device (with proper authorization).
- Customers have the flexibility to migrate to a private cloud deployment at a later time.
- Complete separation between customer configurations, further isolating government and non-government customers to different physical systems.
- NIST Compliance: AtHoc IWSAlerts secure Public Cloud offering is one of the first net-centric emergency mass notification systems to achieve the highest level of security compliance, meeting federal government mandates as defined by the National Institute of Science and Technology (NIST) SP 800-53 Rev3.
Hybrid Architecture
An innovative approach to deploying mass-notification systems is the Hybrid Cloud combined solution. The on-site, Private Cloud implementation acts as the primary emergency notification system while the Public Cloud-provisioned, hosted service becomes the backup or disaster recovery system if the primary site is disabled and the cloud-based scalable, secure and redundant notification management services may be leveraged.
Application software is installed locally with secure access to a remote communications center that handles mass telephony and text messaging without taxing local telephony resources. The Hybrid solution is for customers requiring optimization of security, protection of sensitive information, integration capability, and costs.
Further, the hybrid architecture supports cloud-based implementation while securely connecting to on-premise delivery systems (i.e., indoor and outdoor speakers) for complete unified notification, leveraging benefits for on-premise delivery systems as well as for cloud based hosting.
Benefits:
- SaaS, cloud-provisioned notification systems for telephony, local resources are not overloaded because the delivery resources are external.
- Securely connecting to and leveraging local delivery systems from the cloud-based system
- Redundancy is built into the architecture of the distributed notification-delivery systems, so emergency managers can access communications when other systems are down, providing continuity of operations.
- A hybrid solution allows for multiple, flexible deployment models without compromising data security, sensitivity, and privacy.
- The hybrid model enables customers to lower capital investments with all the features and functionality necessary for effective mass notification, while addressing security and network topology concerns.
The role of the AtHoc IWSAlerts cloud-based architecture is shown delivering alerts to multiple devices while providing the most reliable load balancing and failover management system available in the industry today.
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