Introduction
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AtHoc IWSAlerts provides enterprise-class, network-centric mass notification and emergency communication systems to military, government, healthcare, higher education and commercial organizations for physical security, force protection and personnel accountability. AtHoc offers a broad set of alerting solutions for various public and private sector enterprises.
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Network-Centric
Transform your existing IP network into a mass notification system. Leverage your existing IT Infrastructure to reach tens of thousands of personnel regardless of their location, within seconds, containing the relevant message. By exploiting the IP network, AtHoc solutions solve some of the most difficult challenges associated with mass emergency notification.
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Unified Notification
Unify siloed notification channels for simple alert activation and redundant reach. Through a single web-based management console, launch and manage all communication channels simultaneously to provide a consistent alert across all delivery devices. Devices include PCs, landline and cell phones, PDAs, pagers, BlackBerrys, computer kiosks, sirens, TV, Radio, digital displays, and PA systems.
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Accountability
Response tracking and reporting provide real-time visibility into the status and safety of all personnel. Alert recipients are presented with multiple response options for selection and acknowledgment on all personal communication channels. This offers operators both aggregated overview summaries and detailed delivery information for each alert recipient.
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Enterprise-Class
The AtHoc solution provides secure and scalable software for seamless implementation of enterprise-wide notification procedures. AtHoc products integrate with existing user directories, supporting organizational hierarchy and groups, and allow criteria-based targeting of alerts including group, location, or role.
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AtHoc Products
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The AtHoc IWSAlerts mass notification system uses the existing IP network to send audio-visual alerts of emergency conditions and mission-critical information to targeted personnel via their desktops, handhelds, mobile devices, and telephony, Giant Voice systems and more. Learn how the U.S. Air Force Reserve Command (AFRC) and University of California, Los Angeles (UCLA) uses AtHoc IWSAlerts to create an organization-wide, network-centric emergency management system for emergency notification and personnel accountability.
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Continuous Innovation
NEW! AtHoc IWSAlerts Mass Notification with Social Network Integration!
What customers are saying:
“For a university population such as ours that relies heavily on social networking to communicate all types of information, this type of capability is extremely valuable. Since social networks are so pervasive, it makes perfect sense to incorporate them into a mass alerting system as another channel to receive and communicate critical information as an emergency event unfolds.”

David Burns, Emergency Manager for UCLA
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AtHoc leverages the latest mobile technologies in the development of powerful mobile phone applications that extend the capabilities of AtHoc IWSAlerts, enhancing an organization’s ability to reach first responders and personnel: intrusive audio/visual pop-ups, geo-alert targeting, location tracking, mass alert activation while on location and more. These functionalities apply to most smart phones and tablets: Android, iPhone, iPad and select BlackBerry phones.
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AtHoc IWSAlerts system architecture is designed to support flexible cloud deployment configurations, supporting diverse customer needs and requirements. Deployment options are: on-premise Private Cloud for maximum security; hosted (SaaS) Public Cloud for leveraging notification solutions without in-house deployment; and Hybrid architecture for on-premise delivery systems and cloud-based hosting.
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Many existing traditional emergency mass notifications products, such as Giant Voice and Public Address (PA) systems are non-IP-based. In order to activate and operate these systems from AtHoc IWSAlerts, the AtHoc IP Integration Module (IIM) uses the industry standard Common Alerting Protocol (CAP), an XML-based data format to “IP-enable” these systems and serve as a conduit between them. The IIM serves to bridge these traditional, non-IP systems with the AtHoc IWSAlerts notification management system to provide a unified alert system.
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AtHoc’s Weather Alerts Module integrates with the National Weather Service’s Emergency Managers’ Weather Information Network (NWS / EMWIN) to receive critical data – including weather warnings, watches and forecasts – and automatically sends that information to targeted audiences. AtHoc can help protect your organization against one of the most common threats – inclement and dangerous weather.
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The AtHoc IWSAlerts Personnel Data Integration Module (PDIM) ensures accurate and updated personnel contact information is available by continuously and automatically synchronizing with multiple organizational user directories. The PDIM can be installed behind the firewall of the organization thereby assuring that access to the organizational user directory is handled in a very secure manner without requiring opening such access to external systems.
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AtHoc Desktop Notifier
AtHoc IWSAlerts leverages your existing IP network and turns all network-connected desktops into physical alarms. By delivering intrusive audio-visual notifications to Windows PCs and Apple Macs, any person logged onto the network will receive alerts and respond to notification directly from the AtHoc Desktop Notifier™ within seconds. With the ability to customize and brand the desktop pop-ups and provide Web access to maps, evacuation routes and emergency procedures, desktop notification becomes the quickest and most effective way of reaching people connected to the network.
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AtHoc’s EAS Activation Module allows emergency management officials to trigger the national emergency alert system using AtHoc IWSAlerts’ Web-based alert management system, sending EAS messages over the Internet to broadcasters using the Common Alerting Protocol (CAP).
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