Architecture & Deployment

Centralization and Multi-tenancy

With its enterprise capabilities, AtHoc IWSAlerts can be deployed centrally to support an entire organization while catering for the alerting needs of its individual facilities. This means that an organization can disseminate alerts across all facilities with visibility across the entire enterprise, while providing each facility with its own “private” alerting system. AtHoc IWSAlerts also includes a permissions management system that controls operator access rights to scenarios, personnel contact information and device types. Beyond increased data confidentiality and network security, this centralized, enterprise-wide approach enables rapid deployment as well as reduces infrastructure and support costs.

Enterprise-Class Capabilities

AtHoc IWSAlerts provides numerous enterprise capabilities, including:

• High Availability – Automatic and manual failover to an alternate site in case of critical failure of primary site
• Security – A load-balanced server farm to support tens of thousands of end users
• Scalability – Uses standard and open protocols including CAP, XML and Web services
• Interoperability and Integration – Multiple delivery options including
• Deployment Flexibility – Multiple delivery options including:
  • On-premise – Entire system deployed behind the firewall leverages secure integration with user directory databases and internal resources including network, PBX, Giant Voice and physical security sensors
  • Hosted / Software-as-a-Service (SaaS) – Available as a service from a remote hosting facility, speeds deployment and eliminates the need for on-site hardware
  • On-premise with Remote Communication Center – Application software installed locally with secure access to remote communication center that handles mass telephony dialing and text messaging without taxing local telephony resources
  • On-premise with Hosted Failover – Application software is installed locally with failover to host facility, assuring redundancy even if the entire facility’s network goes down

*Supported database server configurations include a clustered database,  32bit or 64bit Windows Server / SQL server environments