AtHoc IWSAlerts™ System - Compare Editions

Features Express Standard Enterprise NAS Enterprise Network Alerting System (NAS) – Desktop Notifications 1. Delivery of audio-visual and video notifications to network-connected desktops, including capturing responses 2. Client support for Windows XP/Vista and Mac OS X 10.4 (Tiger) and 10.5 (Leopard) 3. Delivery of alerts via email, BlackBerry messages and text-messaging (SMTP) Telephony Alerting System (TAS) – Phone Voice Messaging and Mobile Text Messaging 4. Delivery of notifications to recipients as voice messages to land or mobile phones, including capturing responses 5. Delivery of alerts via mobile text-messaging (SMS/SMPP) 6. Supports both hosted telephony service[1] and integration with existing local telephony alerting devices including VoIP[2], both using secure Web Services, XML and/or CAP Sirens, Giant Voice and Public Address Notifications Activation 7. Delivery of audio notifications to outdoor sirens ("Giant Voice") or indoor speakers/Public Address system [2] 8. Activate a pre-existing scenario (or “key”) for targeted speaker/pole locations 9. Use text-to-speech to create on the fly an audio message consistent with other messaging capabilities Unified Notification – Personal and Non-personal Mass Notification Devices 10. Web-based unified console for single activation of alerts across multiple delivery devices 11. Device selection based on user preference, scenario definition or operator override selection 12. Delivery to personal devices: desktop notifications, phones, SMS/Text messaging, email, Fax, TTY/TTD; and to non-personal devices: Giant Voice/PA, Fire Alarms, Display Boards, Kiosks, Radio, LMR and TV[2] Notification Process Management – Scenarios, Geographical and Organizational Targeting 13. Targeting based on multi-level organizational hierarchy, geo-based mapping and distribution lists 14. Alerts may be defined on-the-fly, based on pre-defined scenarios or based on recurring schedule 15. Scenarios include: content, responses, recipients, delivery devices and permitted operators Response Tracking, Reporting and Archiving 16. Support for one or more response options presented to recipients for acknowledgement 17. Real-time aggregated alert delivery and response summary; graphical view (bar, graph or pie charts) 18. Detailed analysis for organizational hierarchy, groups and specific levels and members End User Information Management and Self-service 19. Recipients management including: viewing, creating, editing, lists creation, and import/export 20. Web-based Self-service portal to allow end users to update their own information, devices and view alerts Enterprise User Management and LDAP/AD Integration 21. Integrating with enterprise user repositories including Active Directory, LDAP and others[2] 22. Defining custom user attributes such as role or rank – allow grouping and targeting based on such attributes 23. Managing organizational structure/hierarchies, including targeting, reporting and grouping based on hierarchy 24. Concurrent integration with multiple sources of user data to create recipient records Enterprise Permissions Management for Operators 25. Permission policy tools for operators defining rights according to organizational unit, user groups or location (i.e. which operator can target certain users in certain locations or manage their user information) 26. Operators permission rights based on Scenarios (i.e. which operator can activate certain scenarios)   27. Role-based permissions for operators including: fully admin, alert activator, user data manager etc.   Enterprise Multi-tenancy Management 28. Centralized deployment with multi-tenants capability (e.g. multiple departments or bases on a single system) 29. Logical segmentation between multiple organizations based on permissions and access rights 30. Allows “alert cascading” per defined setup of relations between departments and HQ   Event Monitoring and System Interoperability 31. Monitor sources of information such as weather and sensors and automatically activate scenarios   32. Interoperability with other local or government agencies based on CAP/XML feeds   Enterprise-class Network-centric Architecture 33. Support for number of operators Up to 10 Up to 10 Unlimited Unlimited 34. High Availability – automatic and manual failover to an alternate site in case of critical failure Compliance with DoD/Federal Regulations and Guidelines 35. Compliance with UFC 4-021-01, UFC 4-010-10, DITSCAP/DIACAP, Section 508 and JAWS 36. Deployed on all Major Department of Defense networks 37. CAP (Common Alerting Protocol) compliant – emergency management interoperability guidelines

[1] Internet-accessible Remote Communication Service Provider (RCS) using secure (SSL/HTTPS) communication (not requiring any local PBX interface).

[2] Please ask your AtHoc representative for currently supported list of devices.