AtHoc and Cisco Partner to Deliver Unified Network-Centric Emergency Notification for Physical Security and Public Safety
Challenge
During emergencies, the ability to quickly and accurately notify all personnel of threats, provide instructions, and assess the status of alert recipients in real-time is highly critical. To effectively and instantly reach a mass audience as well as targeted individuals and groups, many government, commercial and military organizations now rely on one of their most pervasive assets – the IP network.
Solution Overview & Benefits
AtHoc IWSAlerts™ Unified Notification Server (UNS) manages the emergency mass notification process across the entire organization. When integrated with the Cisco Unified Communications Manager (CUCM), AtHoc IWSAlerts transforms the existing IP network and Cisco IP phones into a rapid, cost-effective, two-way emergency mass alert system. Using a Web-based console, authorized operators anywhere within the organization can use any computer on the network to send alerts to all supported Cisco IP phones and PSTN phone lines, as well as track responses and view accountability reports.
Integration Features
CUCM integration with AtHoc IWSAlerts provides a number of rich features for Cisco IP Audio/Visual Phone Alerts:
- Versatile, dynamic options for in-depth text messaging
- Presenting, accepting, and tracking dynamic response options
- Predefined alert tones indicate different levels of emergency conditions
- Multicast delivery of audio tones, voice and text-to-speech messages directly to Cisco IP Phones
- Prepackaged image library indicates varying levels emergency conditions
- Remote viewing of a web camera via an alert directly to the Cisco IP phone display
- High-delivery throughput in the range of 1,500 alerts per minute
- Support for multiple Cisco IP phone models
Panic Button and Predefined Scenario Real-Time Messaging
- Panic buttons on Cisco IP phones enable end users to rapidly send silent real-time alerts to Emergency Operation Center (EOC) operators
- Predefined and configurable scenarios enable EOC operators to identify the source of an emergency and take action
A "Security Event in Campus" alert is shown on the Cisco IP phone above; also displayed are response options and response acknowledgement
The image to the right shows a Cisco IP phone with the panic services feature selected, confirmed, and pop-up alert to Security activated
Press Releases:
- AtHoc IWSAlerts Now Integrated with Cisco IPICS to Trigger Emergency Alerts to Land Mobile Radios and Push to Talk Phones
- AtHoc's Net-Centric Emergency Notification Solution Integrated into the Newly Launched Cisco Open Platform for Safety and Security that Serves the Government Sector
For more information, please contact:
Dubhe Beinhorn, Vice President of Alliances and ChannelsThis email address is being protected from spambots. You need JavaScript enabled to view it.
