Secure, Closed-Loop, Critical Communications
Overview and Benefits
The AtHoc IWS suite transforms the healthcare organization’s IP network into a powerful, closed-loop, multi-modal notification and communication solution for physical security and continuity of operations during clinical system outages. Harnessing mobility, cloud, and IP technology, AtHoc’s advanced solutions bring enterprise-class, end-to-end crisis communication to healthcare organizations locally and across widely dispersed geographic regions.
- Protect Visiting Home Health Nurses with Smartphone Duress/Panic Button
Each home health nurse now has a smartphone panic button for urgent, single-click alerts to the hospital’s operations center for real-time location tracking and rapid emergency response. The AtHoc mobile application gives personal security and peace of mind to clinical staff.
- Maintain Clinical Operations During System Outages
When a clinical system is down, IT staff can quickly notify all personnel via any device with system status information or access instructions to back-up systems. The AtHoc system helps maintain vital continuity of business operations and allows time for IT personnel to focus on priority issues.
- Reduce staffing costs by automating shift availability notices to key personnel in closed-loop communications, quickly and efficiently filling shifts, saving time and resources.
The AtHoc IWS suite’s mass interaction capacity generates a data-rich, 2-way flow of communication. Using AtHoc’s mobile application, healthcare personnel can send multimedia information from the scene of the incident directly to facility operations. Collaborative tools offer universal 360° visibility into any incident, bringing the same situational knowledge, awareness, and understanding to multiple teams or targeted personnel for a coordinated response and rapid crisis control and resolution.
AtHoc’s Comprehensive Solution Delivers:
Maintain communications to update and guide staff through EHR system failure while expediting downtime resolution.
Send automated alerts to efficiently notify staff of shift openings, bringing process transparency as well as time and cost savings.
Add a layer of safety to the mobile nursing workforce with smartphone one-click emergency alerts and location tracking capabilities.
Summon immediate help with a single click on your smartphone in event of threats, e.g. emergency room violence or danger in the hospital parking lot.
Meeting communications needs on a daily basis for: maternity and nursery security monitoring, transport team alerts, mass casualty response, complex staff recall, and many more.
Deliver rapid, targeted, 2-way mass alerts in real-time via multiple channels and devices, protecting widely dispersed organizations.
The AtHoc Advantage
Seamlessly unifying all communication devices, alerts can be delivered via mobile and smartphones, PCs, IP phones, walkie-talkies, landlines, email, SMS text, social media, sirens, PA systems, digital displays, fire alarms, and more — reaching anyone, anywhere, in real-time.
AtHoc delivers freedom and control when and where you need it. Launch or receive alerts on your smartphone with the AtHoc IWS Mobile application, (iOS and Android platforms), an integral part of our end-to-end crisis communication solution.
Security or medical personnel can report a crisis with geo-tagged information to the facility operations center with a single click on their smartphone using the AtHoc IWS mobile app.
Highly secure and deployed on-premise using private cloud architecture or private cloud (Software-as-service - (SaaS), the AtHoc Enterprise solution supports multi-site organizations while serving individual groups and localized alerting needs.
Advanced collaborative tools offer a universal 360° perspective into details surrounding an incident, bringing the same event knowledge, awareness, and understanding of an emergency situation to multiple teams for quick, coordinated, crisis control and resolution.
Emergency managers are able to account for every person across hospitals, ambulatory clinics, post-acute care facilities, and home health using real-time response tracking.
Transparent system failover ensures redundancy and continuity of operations, even in extreme conditions.
AtHoc’s solution integrates with existing systems and infrastructure, significantly reducing installation and overhead expenses.
AtHoc’s solutions meet federal and state regulations and requirements such as the Privacy Act of 1974, Section 508; NIST security certifications, HEA, the Clery Act, and OSHA.