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Air Force Air Education and Training Command (AETC)

Situation

The Air Force's Air Education and Training Command (AETC) needed a reliable and secure way to deliver emergency threat notifications to personnel at its thirteen bases. Notifications can range from Force Protection Conditions (FPCONs) and antiterrorism warnings to natural disaster alerts such as an approaching tornado. AETC wanted personnel to know about threats and have instructions for action as quickly as possible after a threat is identified - whether personnel are outdoors or inside sound-proof buildings and bunkers. Meeting this mission-critical alerting need allowed AETC to address Air Force Headquarters' mandate AFI 10-2501 for Full Spectrum Threat Response (FSTR) Operations Readiness.

AETC required a commercial-off-the-shelf (COTS) network alerting solution to complement its telephony and PA system alerts. The system would ensure anyone connected to the network would be notified within a single minute of an alert being sent out. The network-centric system also needed to include provisions for secure communication, authentication and encryption using DoD and industry-standard PKI-encryption technologies.

Solution Delivered

AETC selected AtHoc IWSAlertsT to fulfill this need. AtHoc IWSAlerts sends alerts to all computers connected to bases' networks whenever a threat is identified. The alerts, in the form of pop-up windows accompanied by an audio alarm, describe the potential threat, categorize the threat level and include instructions for action.

The product includes a library of pre-programmed audio-visual signals for numerous alert scenarios. Such signals cover FPCON commands, watches, warnings, battle staff directives and other federal, Department of Defense (DoD), USAF and AETC-specific emergency notifications.

AtHoc IWSAlerts is based on the AtHoc Enterprise Notifications Suite, an enterprise-class, commercial-off-the-shelf software running on a Microsoft platform. AtHoc IWSAlerts has received Defense Information Technology Security Certification and Accreditation Process (DITSCAP) certification and possesses the Certification to Operate (CTO) and Approval to Operate (ATO) on AETC's network.

AETC began deploying AtHoc IWSAlerts at its bases in 2005, including AETC Headquarters at Randolph Air Force Base (AFB) and Vance AFB. Vance AFB has already integrated the network alerting system with its outdoor sirens, so it can launch alerts through the siren and over the network with a single push of a button. Each deployment has been completed and declared operational within less than three days.


Conclusion

AETC bases - Randolph AFB and Vance AFB - can now use AtHoc IWSAlerts to contact their staff about pending threats in an average of one minute. AtHoc IWSAlerts is helping these bases comply with Air Force-specific requirements for installation-wide warning systems as outlined in AFI 10-2501, a mandatory requirement for Full Spectrum Threat Response (FSTR) Installation Warning Systems.

Additional AETC bases, including Luke AFB and Sheppard AFB, have also purchased the offering and are in process of implementing the product.

Using AtHoc IWSAlerts - a network-centric, highly-secure and scalable solution for emergency notifications - AETC is dramatically improving base emergency response readiness. By selecting AtHoc IWSAlerts and leveraging its existing network infrastructure - one of the base's most pervasive assets - AETC has significantly increased the likelihood all personnel will be prepared for emergencies while keeping total cost and time of deployment minimal.

With the successful deployments at Randolph AFB and Vance AFB and upcoming deployments at Luke AFB and Sheppard AFB, AETC is well on its way toward creating a powerful, command-wide alerting system.

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