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Location: San Mateo, CA
Company
AtHoc, a VC-backed company founded in 1999, is the pioneer and recognized market leader in next-generation emergency communications software for the security and safety market. Fundamental to our mission at AtHoc is the development of innovative products used for the critical endeavor of saving lives.
We’re seeking dedicated, bright and highly motivated team players who want to make a difference and share in our accomplishments and passion. We provide a culture that encourages different perspectives and new ways of thinking toward a common, aligned goal and shared vision: to bring innovative solutions to market and advancing the safety, security, and protection of people and property around the world.
Join a principled customer-focused team that is transforming an industry and has earned the trust of hundreds of customers and millions of users within the U.S. military, federal government, homeland security agencies, healthcare, fortune 500 companies and higher education institutions. At AtHoc, we recognize that the talent and drive of our people is a vital key to our continued success.
For more information on AtHoc, please visit http://www.athoc.com.
Position
As AtHoc is going through a significant growth phase, we seek a Director, Product Management and Marketing who will drive product direction and align product strategy, planning and execution with AtHoc’s corporate business strategy. Reporting to the CTO, our executive will play a key role in the future growth of the business.
Responsibilities
- Full responsibility for driving product strategy and executing on all inbound product management and outbound product marketing activities
- Oversee the definition of product requirements based on customer needs, competitive offerings, advisory boards and technology trends
- Drive segmentation of market and product segments
- Work closely with engineering to ensure timely delivery of product deliverables and releases
- Identify, establish business relationships, and work with key technology/OEM/product partners, channels and customers
- Formalize, manage, own and evolve AtHoc model for product lifecycle process consisting of:
- Market Focus Plans (MFP)
- Partner Development Plans (PDP)
- Customer Focus Plans (CFP)
- Work closely with Customer Success team to develop and facilitate customer advocacy function
- Pitch and present products to all constituencies and continuously ensure communication of product strategy
- Develop and communicate differentiated value propositions and messaging for AtHoc’s platform and applications
- Develop Product Advisory Boards made up of partners, customers and channels
Requirements
- Deep hands-on experience in developing complex enterprise software platforms with multiple product lines and vertical markets from scratch
- 8+ years of increasingly responsible roles in Product Management in a start-up environment, including team management
- Working experience with user interaction/experience and working with UI/UX experts
- Deep domain experience with the public safety market and emergency management market, in particular mass notification, physical security, e911 and/or Computer Aided Dispatch systems (CAD)
- A technical background with a strong focus on building processes
- Experience working/interacting with government/public sector customer base
- Familiarity with multiple software development methodologies (e.g. waterfall, agile, incremental, spiral)
- Familiarity with software as a service
- A keen eye for the precise details of building great software products
Education
- MBA or equivalent experience
- Engineering / technology background is strongly weighted
To apply for this position, please email your resume to:
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